Whenever we think of travelling by cab, the first idea that comes to our minds is Uber. The company is extremely popular among the people for its distinctive business model and user friendly features and services.
Here are some crucial app features of Uber:
Listed below are certain unique features of Uber and similar taxi app services that start-ups can keep in mind while considering their own on demand taxi app development.
Geographical Location:
To build a successful taxi app development company, the feature of geolocation is highly essential. This feature helps the driver in locating the rider so that the driver can pick the user keeping in mind the convenience of the rider. Also, the application provides the driver with driving instructions which assists him in reaching the rider’s destination in the shortest time possible. Therefore, the feature of geolocation is highly essential while developing an on-demand taxi application like Uber.
Notifying the Rider:
Uber constantly keeps its users connected to the application by sending useful notifications while booking a cab:
- Locating the nearby cabs and connecting the rider to one of them.
- The user is notified about all the details related to the driver like his phone number, vehicle number, and the driver’s name.
- Due to some reason, if the user cancels the cab booking, he/she is notified about the same.
Integration of payment method:
To suit the convenience of each rider, Uber has multiple payment methods by which the user can make his/her payment. The user can pay the driver via various payment methods like credit/debit cards, cash, e-wallets etc. Moreover, Uber also gives its users various discounts where they can pay for the trip using a specific promo code or gift card.
Consumer reviews and App Rating:
This feature enables the riders to share their opinions about the drivers after they have completed their booking. On the other hand, the driver can also state his feedback about the user using this feature. This is very important as it establishes a connection between the app, the drivers and the riders.
Some user-friendly and convenient features that customers expect from your on-demand taxi app:
- Beforehand trip scheduling: This feature allows the users to book a cab in advance and schedule their trip as per their convenience. This feature is just the same as an ordinary booking, but the rider has to select a particular date and time interval for their ride in advance.
- Privilege to choose preferred Driver: This feature enables the users to select their driver while booking a cab. This advanced feature is worth incorporating while designing an app like Uber.
3. Access to Prior Trip Details: This feature enables the users to check the details of their previous trips. Additionally, the users can also check the information of their upcoming bookings.
4. Booking a ride for someone else: This feature enables the user to book a cab for their friends or family members. They simply have to enter the person’s contact number in the ‘Choose Who’s Riding’ feature and the cab automatically gets booked for that person.
Customised and unique travelling Options wherein Uber is clearly a leader:
- UberPOOL: This feature enables the riders to share their ride with others, making travelling cheap. The riders have shared bookings and this is extremely economical for the people. Even though it is affordable, the travelling time increases in sharing rides. Therefore, while building an on-demand taxi application, the makers can provide their users with a cheap and affordable way of travelling by cab.
- UberGO: It is more affordable that UberX and allows the riders to travel independently to their destination. The makers need to provide the users an affordable yet independent way of travelling, just like UberGO.
- UberX: Under this feature, the riders can book luxury cars as cabs. This option is popular among business-class people, who can now travel comfortably in the car of their choice.
Points Start-ups need to keep in mind while developing an on-demand taxi application like Uber
The following takeaways will help start-ups in building a successful taxi app development company like Uber:
- Famous taxi companies like Uber, Goliath, believe in finding solutions to the real-life problems faced by their customers. The customers did not have this privilege earlier while booking cabs. So, the start-ups need to find solutions that make travelling easier for their users and promote the welfare and convenience of their riders at all times.
- While building a flourishing taxi business like Uber, the makers need to come up with an ascendable business model that is well versed to deal with the thriving contemporary issues.
- Keeping travelling economical as well as convenient for the users is very important. The application should be able to book a cab for the user in the shortest time possible and the charges should be economical to the majority of the population.
Thus, the start-ups need to learn from the big tycoons of the travelling world while setting up their own applications. The basic thing to be kept in mind is that the convenience of the user is most important. In today’s world, Uber is hampering the growth of the taxi industry. Uber has undeniably changed the ancient taxi services drastically.
According to a report published by the TOI in 2017, “Uber has reduced the need to own personal cars to a great extent by providing the people with around the clock affordable and convenient taxi services.”
Famous companies like Lyft, Ola, Gett etc followed the Uber developed business model closely to become hugely successful today. They have established their own taxi start-ups with the help of the Uber business model. Today, the taxi industry is growing and flourishing more than ever and this makes it a perfect start-up idea.
